Terms and Conditions

Effective Date: June 2023

Please read these Terms and Conditions (“Terms”) carefully before using the Fetched website (“Website”) and purchasing any products from Fetched (“Company,” “we,” “us,” or “our”). These Terms govern your access to and use of the Website and outline the rights and obligations between you (“User,” “you,” or “your”) and the Company. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Website.

1. Product Information and Use

1.1 Fetched offers dog grooming products and accessories for sale on the Website. The information provided on the Website, including product descriptions, pricing, and availability, is subject to change without prior notice. We strive to provide accurate and up-to-date information, but we cannot guarantee the complete accuracy of all product details. It is your responsibility to ensure that any products purchased are suitable for your specific needs and requirements.

1.2 By purchasing products from Fetched, you agree to use them in accordance with their intended purpose and any accompanying instructions or guidelines. Fetched shall not be held responsible for any misuse or improper use of the products that may result in injury, damage, or any other negative consequences.

2. Ordering and Payment

2.1 To place an order, you must provide accurate and complete information, including your name, billing address, shipping address, email address, and contact number. By placing an order, you represent and warrant that all provided information is true, accurate, and up-to-date.

2.2 All orders are subject to acceptance and availability. Fetched reserves the right to refuse or cancel any order for any reason at any time. In the event of order cancellation, any payment already made will be refunded to you.

2.3 The prices displayed on the Website are in UK pounds (£) and are exclusive of applicable taxes, duties, or shipping charges unless otherwise stated. The total order amount, including any additional charges, will be presented to you before finalizing the purchase.

2.4 Payment for orders must be made through the available payment methods provided on the Website. By making a payment, you authorize us to charge the applicable amount to your selected payment method.

3. Shipping and Delivery

3.1 Fetched offers shipping within the United Kingdom. Shipping options, charges, and estimated delivery times will be presented to you during the checkout process. Please note that delivery times are estimates and may vary depending on various factors beyond our control.

3.2 Fetched will make reasonable efforts to ensure that products are delivered in a timely manner and in good condition. However, we shall not be liable for any delays, losses, or damages incurred during shipping or delivery.

4. Returns and Refunds

4.1 If you are not satisfied with your purchase, you may request a return and refund in accordance with our Return Policy, which can be found on the Website. Please review the Return Policy carefully for instructions and eligibility criteria.

5. Intellectual Property

5.1 The Website and its contents, including but not limited to text, graphics, images, logos, trademarks, and software, are the property of Fetched and are protected by intellectual property laws. You may not reproduce, distribute, modify, or exploit any part of the Website without prior written permission from Fetched.

6. Limitation of Liability

6.1 Fetched shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Website or the products purchased from Fetched, including but not limited to damages for loss of profits, data, or other intangible losses.

7. Governing Law and Jurisdiction

7.1 These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.